Shop employees face violent attacks and harassment, with 54% indicating regular abuse. Campaigns such as Let's Respect Retail and ShopKind Week draw attention to rising retail crime. The increase in abuse is linked to a series of events recorded across the sector this autumn.
A Waitrose veteran takes the role of Head of Customer Experience & Operations at Marks & Spencer. Liverpool FC opens a new store in Oslo, celebrated by Robbie Fowler. Independent retailers grow within Staffordshire's shopping centre. Retailers are assessing security staffing and training in response. Staff unions demand for additional safeguards as cases climb.